The DeKalb County Fleet Management Department was awarded the “Best Fleet” in North America Award sponsored by 100 Best Fleets in America and Governing Magazine. The county earned first place out of 38,000 public fleets and was recognized for distinguished customer service, sustainability practices and employee training.
“The DeKalb Fleet Management Department exemplifies all that is right about public service,” said Tom C. Johnson, founder of the 100 Best Fleets in America program. “The county has developed best practices that reduce the need for unscheduled repairs, maintenance costs and negative environmental impacts.”
Fleet Management maintains repair services for a fleet of approximately 3,600 county vehicles and equipment. In the past year, the department has maintained a 99 percent positive feedback rate on customer service surveys and implemented green initiatives that include upgrading the fueling program, opening an environmentally friendly above-ground fuel site and reducing gasoline and diesel fuel consumption. The county also trained nearly 300 drivers on idle reduction which limits engine running time and improves DeKalb’s air quality.
“DeKalb County is pleased to recognize the leadership of Robert Gordon, deputy director of fleet management,” said CEO Michael Thurmond. “His commitment to excellent service, environmental stewardship and creating a high-trust culture is an example for all of us to follow.”
Fleet Management which is part of the Department of Public Works includes 1,600 full- and part-time employees and a budget of $460 million.
“We keep DeKalb rolling,” said Deputy Director Gordon.” Winning the 100 Best Fleet Award shows that the county is providing value to the citizens we serve and that we are focused on doing the right thing.”
Started nineteen years ago, the annual 100 Best Fleets in America program recognizes high-trust, high-performance fleet operations in North America and Canada. Criteria for the award includes use of technology, performance, collaboration, service turnaround time and accountability. This award was recently announced at the NAFA Institute and Expo. For more information, visit www.the100bestfleets.com.